Big managing agents are big because they have got business from developers or large-scale freehold owing companies. Doubtless they are very obliging.
Not a single one is big through consumer choice.
Managing agents accredited to LKP want business from leaseholders. Many are former leaseholders.
All have signed undertakings of good practice and have provided extensive references … from leaseholders.
They can also hand-hold leaseholders through right to manage at minimal cost.