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Royal Institute of Chartered Surveyors
-We’re the global professional body promoting and enforcing the highest international standards in the valuation, management and development of land,…
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Customer Service Excellence
-Customer Service Excellence ® STANDARD The Customer Service Excellence ® standard aims to make a tangible difference to service users…
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The Property Ombudsman
-The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 27…
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Leasehold Knowledge Partnership
-Big managing agents are big because they have got business from developers or large-scale freehold owing companies. Doubtless they are…