How to break the inertia that allows bad service to thrive
Clear Building Management answer some FAQs on switching managing agent and explains why it might not be as much hassle…
Transparent tech: Clear takes customer service to a new level
Ian Hollins explains how Clear Building Management’s investment in technology is driving an enhanced customer service experience for directors, leaseholders…
Fire safety: time to stop scapegoating leaseholders
“A national disgrace.” Ian Hollins of Clear Building Management is unequivocal in his criticism of the handling of the post-Grenfell…
What skills or attributes do I need as an RMC or RTM Director?
You may have been asked to become a director of your Residents Management Company or Right to Manage Company. How…
How to take the stress out of changing managing agent
How do you tackle the challenge of replacing a poor performing managing agent in as successful and stress-free way as…
