Transparent tech: Clear takes customer service to a new level
Ian Hollins explains how Clear Building Management’s investment in technology is driving an enhanced customer service experience for directors, leaseholders…
Fire safety: time to stop scapegoating leaseholders
“A national disgrace.” Ian Hollins of Clear Building Management is unequivocal in his criticism of the handling of the post-Grenfell…
What skills or attributes do I need as an RMC or RTM Director?
You may have been asked to become a director of your Residents Management Company or Right to Manage Company. How…
How to take the stress out of changing managing agent
How do you tackle the challenge of replacing a poor performing managing agent in as successful and stress-free way as…
New blocks, new recruits and new challenges: Clear Building Management looks back at the year that was 2020
What can we say about 2020 that you don’t already know? We’ve had to learn a whole new lexicon – furlough, lockdown, social…
